Terms and conditions boat trips
Terms and Conditions for Boat Trips
General Terms and Conditions (Budget Boat Trips 'Baloo') Family Boat Trips (Cancellation policy not applicable for Fuikdag, see below)
1. General
When making a reservation you must agree to and abide by the terms and conditions as set out by Family Boat Trips and you must inform all participants in your group of these conditions.
2. Liability
2.1. Family Boat Trips is under no circumstances liable for any (in)direct damage and/or loss caused by the activities or otherwise by failure.
2.2. Family Boat Trips is under no circumstances liable for damage suffered by third parties during the activity.
3. Safety
3.1. Participants declare that they are aware of their participation in the activities and that the activities involve risks, including injury and damage to property due to weather conditions.
3.2. By acknowledging these risks, the participant explicitly accepts these risks when using and participating in services and activities of Family Boat Trips and agrees that these risks are at their own expense.
3.3. When participating in activities on the ships, the participant is informed that a life jacket is available for each passenger to be worn throughout the activity.
3.4. Participants must inform Family Boat Trips prior to the activity of any food allergies/intolerances and other conditions that may cause health problems. The participant agrees that the consumption of food and drinks is entirely at his/her own risk.
4. Participants are not allowed:
• Touching equipment, ropes, or any part of the vessel without permission from the Family Boat Trips crew.
• Entering crew-only areas, even if there is no door, such as the kitchen.
• Jumping overboard without permission from a Family Boat Trips crew member.
• Exhibiting dangerous behavior or causing obstacles to fellow participants, Family Boat Trips crew members and/or other vessels.
• Bringing or using drugs, dangerous substances and/or weapons during the activity.
• Excessive alcohol consumption.
5. Requirements
5.1. The participant must at all times, especially in case of emergency, follow the directions and/or instructions of the Family Boat Trips crew as best as possible.
5.2. Family Boat Trips is at all times entitled to refuse entry or to terminate the activity to participants who violate the rules as set out under "Safety", in which case the participant will under no circumstances be entitled to a refund or compensation.
5.3. All participants must be physically fit and able to swim to make a reservation or inform Family Boat Trips if this is not the case.
5.4. Any participant who does not arrive on time for the scheduled activity will be considered a NO SHOW.
6. Cancellation
6.1. All cancellations must be sent by email to and confirmed by Family Boat Trips at the following address: info@budgetboattrips-curacao.com.
6.2. If Family Boat Trips does not reach the required minimum number of passengers for a tour, you will be offered an alternative date or a full refund.
6.3. Cancellations for our regular activities with more than 48 hours notice will be 100% refunded.
6.4. Cancellations with less than 48 hours notice will not be refunded.
6.5. Private charters or rentals are refundable with 14 days notice.
6.6. Private charters or rentals are 50% refundable with 7 days notice.
6.7. Private charters or rentals are non-refundable with less than 7 days notice.
6.8. No show = No refund
6.9. Family Boat Trips reserves the right to cancel your reservation if our policies are violated.
7. Weather Policy
Family Boat Trips will not operate in unsafe weather conditions. The captain will assess the weather and if he or she determines that conditions are unsafe to operate or continue the activity, the activity may be stopped, postponed or canceled. Family Boat Trips will make every effort to reschedule your activity during your stay. If you are unable to reschedule, you will have the option to receive a partial or full refund.
8. Customer service
Family Boat Trips is continually improving its vessels to better serve its customers. That said, our pricing may change from time to time based on these improvements. We understand that this may result in outdated prices on our flyers and posters. For up-to-date pricing and equipment information, please check the website or Facebook page.
9. Other
9.1. Discounts only apply to Day and Sunset trips and when booking directly.
9.2. Deviations from these terms and conditions must be in writing before they replace any articles in these terms and conditions.
9.3. Under these conditions, the law of Curacao applies to the agreement with the participant, all (other) services of Family Boat Trips and all disputes that arise between the participant and Family Boat Trips. In all cases, the court of Curacao has exclusive jurisdiction to hear these disputes.
Cancellation policy for Fuikdag in January:
As a buyer you automatically agree to the terms. No refunds, no cancellations. 50% deposit and the remaining amount must be paid at least 2 weeks before Fuikdag. No refunds, no cancellations.
